Cookie Policy

Last updated: July 19, 2026

1. Introduction

This Cookie Policy explains how RenewalDesk ("we," "us," or "our") uses cookies and similar technologies on our website and platform. It should be read alongside our Privacy Policy.

2. What are cookies?

Cookies are small text files stored on your device when you visit a website. They help sites remember your preferences, keep you signed in, and understand how the service is used. Similar technologies include local storage, session storage, and pixels.

3. How we use cookies

We use cookies and similar technologies to:

  • Authenticate users and maintain secure sessions
  • Remember preferences and settings
  • Protect against fraud and abuse
  • Understand how visitors use our marketing site and product
  • Improve performance and reliability of the Service

4. Types of cookies we use

Essential cookies

Required for the Service to function. These include cookies used for login, session management, security, and load balancing. The Service may not work properly without them.

Functional cookies

Help remember choices you make (such as language or display preferences) so we can provide a more personalized experience.

Analytics cookies

Help us understand traffic, usage patterns, and performance so we can improve the website and product. These may be set by us or by analytics providers acting on our behalf.

5. Third-party cookies

Some cookies may be placed by third-party services we use (for example, analytics, hosting, or payment providers). Those parties may collect information according to their own policies. We encourage you to review their documentation where relevant.

6. How long cookies last

Cookies may be:

  • Session cookies — deleted when you close your browser
  • Persistent cookies — remain for a set period or until you delete them

Retention periods vary by purpose and provider.

7. Managing cookies

You can control cookies through your browser settings. Most browsers let you block or delete cookies. If you disable essential cookies, parts of RenewalDesk (including sign-in) may not work.

For more information about cookies generally, you can visit resources such as allaboutcookies.org.

8. Changes to this policy

We may update this Cookie Policy from time to time. We will post the revised version on this page and update the "Last updated" date.

9. Contact us

Questions about cookies? Email contact@renewaldesk.app.